Refund policy

We’re a small handmade business and truly care about every order. If there’s ever an issue, we’ll always work with you to make it right.

Because each item is custom-made to order, we do not accept returns or cancellations once production has begun.

However, your satisfaction is extremely important to us. If your item arrives damaged or there is a mistake on our end, please contact us within 3 days of delivery with photos and we will gladly make it right.

Personalized items cannot be returned or exchanged due to customer input errors, so please double-check spelling, dates, and customization details before ordering.